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Professional Support Service

We provide professional service on qmail support and consultancy.  We offer the following packages to meet the different needs of clients.

Hourly Support & Troubleshooting

Monday through Friday 9am to 6pm
Saturday 9am to 1pm

Hourly rate: HK$600/ hour

Monthly Support and Maintenance

HK2,0001 per month

- Information system auditing
- qmail installation and conversion from existing server2
- Monthly system tuning
- 5 on-site support visits per month
- System upgrade3
- Email alert4
- Unlimited telephone and email support
- 2-hr response time

1 This special offer is only available to customers who subscribe for a period of at least six months.

2 Depending on the complexity of the process, the conversion may be subject to extra charge.  Please contact our sales representative before ordering.

3 qmail related updates are basically free.  However, when situation arises that extra cost is associated, iBASE shall grant the approval of the client before such purchase is made on behalf of the client.

4 The system shall be set up to send out alert messages to our engineers and (upon request) your system administrator.

iBASE Technologies Limited
By Phone : (+852) 2805 9998
By Fax : (+852) 2805 9909
By Email :
General Enquiry

Technical Support
By Postal : Head Office
16/F, Yat Chau Building,
262 Des Voeux Road Central,
Sheung Wan, HONG KONG.

Branch Office
7/F, Paramount Building,
12 Ka Yip Street,

Source/ References :   

qmail Official Home Page
qmail Official FAQ Page
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